Frequently Asked Questions

It is a room that 2 to 10 people will be locked in for a predetermined amount of time. While in the room they must gather clues to solve puzzles so they can escape the room. Some of our rooms are more of an adventure room, so the end goal may be different.

Typically the games last up to 60 minutes with a short introduction at the start and brief wrap up at the end. We ask that you show up 15 minutes early for rules and a short story.

We specialize in set design, themed environments, theatrics, story telling, lighting/sound effects, electronic wizardry, and use very few padlocks. Our approach is very different to other escape games since we try to create the most immersive game possible.

While we do actually lock some of the rooms, all rooms have an emergency exit button which allows you to leave at any time. If you leave the room you may not be allowed to re-enter depending on team response and show timing.

Yes. However, the minimum age may vary depending on what game you choose to play. See each game's page for information about that game's age restrictions.

Since credit card processing fees add up we offer gift cards instead of refunds. Please be aware that our game is a live event, so once the booking is confirmed there is a $30 rescheduling fee if changes are made within 48 hours of your booking time. No shows forfeit funds.

You are in luck! We have made all our rooms private for the foreseeable future. You will have to purchase all the tickets for the players at the time of booking, but if you wish to add players, reach out to us and we can handle it.

Yes, you can always play with less players, but we have a minimum purchase amount for the room of 3 players. As for more players, while we do allow you to go over the room limit, it will dilute the puzzles and crowd the room. There are some rooms that have physical limits on player maximum, so ask before you bring any extra players along beyond the room maximum.

We cannot hold tickets until they are paid for, sorry. If you would like to attend the game on a certain date, please purchase the tickets in advance.

No, room escape games are inherently group events and as such our pricing is lower than the average/quality. So in essence you are paying less for larger groups.

If you have additional questions please email us for best response